Consumer Online Dispute Resolution (ODR)
Consumer Online Dispute Resolution (ODR)
We very much hope that you will not ever wish to complain about us and/or the services that we provide, however, we if you do wish to complain, then, if you are a client of ours and we have made a contract with you by electronic means, ie email, then you may be entitled to use an EU online dispute resolution service to assist you with any contractual dispute you may have with us. This service was set up in accordance with EU Regulation No 524/2013 on Consumer Dispute Resolution (ODR) and can be found at http://ec.europa.eu/odr. Our email address is mail@beyerfamilylaw.com.